About Us

Introducing Elegance Ayza, your premier destination for exquisite perfumes and cosmetics. Our perfume collection boasts over 1000 fragrances, including meticulously crafted clones of popular scents, capturing 90%-95% of the original essence. With Elegance Ayza, indulge in luxury without compromise. Explore our cosmetics line, featuring handcrafted soaps, beauty essentials, nourishing hair oils, and more. Each product is carefully formulated with natural ingredients to enhance your beauty regimen. Elevate your self-care routine with Elegance Ayza, where sophistication meets quality. At Elegance Ayza, we believe in the power of scent and beauty to elevate your everyday experiences. Info@elegantayza.in Elegant Ayza International Courier: Terms & Conditions Welcome to Elegant Ayza International Courier Services. By using our services, you agree to the following terms and conditions. Please read them carefully. 1. Service Overview & Delivery Timeline *Service Type: Our International Standard Courier service is an economy, non-express solution designed for cost-effective shipping. *Estimated Delivery:25-30 working day from the date of dispatch. *Important:"Working days" typically exclude weekends (Saturdays and Sundays) and public holidays in both the country of origin and the destination country. * This timeframe is an **estimate** and not a guaranteed delivery date. It begins after the package has been processed at our central sorting facility. 2. Understanding the Shipping Process The 25-30 day period accounts for various stages in the economy shipping chain: * Customs clearance in the origin country. * Consolidated sea or economy air freight transport. * Custom clearance and inspection in the destination country. * Final domestic delivery via the local postal service or partner carrier. Delays in any of these stages, particularly customs, are possible and are beyond our direct control. 3. Customer Responsibilities You are responsible for: *Accurate Address:Providing a complete, correct, and legible shipping address. *Package Contents:Ensuring the contents of your shipment are legally permitted in both the origin and destination countries. You are liable for any customs seizures or fines due to prohibited items. *Customs Declarations:Providing accurate and truthful information for all customs documentation, including a detailed description and declared value of the contents. *Package Security:Securely packing your items to withstand the extended. 5. Liability & Loss/Damage Policy Limited Liability: In the event of loss or damage, Elegant Ayza's liability is limited to the lower of: * The actual cash value of the item. * A maximum of $100 USD. *No Liability for Delays:Elegant Ayza is not liable for any financial losses, lost profits, or consequential damages resulting from delays in delivery**, including those exceeding the 25-30 working day estimate. * **Insurance:** For items valued over $100, we strongly recommend purchasing additional shipping insurance at the time of booking. This is the only way to ensure full coverage for your valuable items. *6. Tracking & Customer Support** * **Tracking:** Your shipment will be provided with a tracking number. Tracking updates may be less frequent due to the economy nature of the service and may not be available in real-time during certain transit stages (e.g., during sea freight). * **Claims:** To file a claim for a lost parcel, you must wait until **40 working days** have passed from the dispatch date. All claims must be submitted within 90 days of the shipment date. 7. Customs, Duties, and Taxes International Fees:Any customs duties, import taxes, or brokerage fees imposed by the destination country are the **sole responsibility of the recipient**. * Elegant Ayza has no control over these charges and cannot predict their value. For more information, please contact your local customs authority. 8. Agreements By proceeding with your shipment, you acknowledge that you have read, understood, and agreed to all the terms and conditions outlined above. For any questions, please contact our customer support team.